FAQs

Ordering & Customization

1. How do I start a custom design for my team? It’s simple! Choose your sport from our catalog—whether it’s Volleyball, Soccer, or Hockey—and provide us with your team name, preferred colors, and logo. Our design team ensures every uniform is a blank canvas for your vision.

2. Can I add individual player names and numbers? Yes. All our uniforms, including Cycling jerseys and Wrestling singlets, support high-fidelity numbering and lettering. You can specify unique numbers (like "23" or "00") and names for every member of your roster.

3. What printing method do you use for the logos? We primarily use professional-grade sublimation printing. This process fuses the ink directly into the fabric fibers, ensuring that your logos and "MS Sports" branding will never peel, crack, or fade, even after heavy match use.

4. Are the designs "fully editable"? Absolutely. Unlike competitor sites with rigid templates, our designs are fully customizable. If you want to move a logo, change a stripe pattern, or adjust a color shade, our team will work with you until it’s perfect.

5. Do you keep my team’s design on file for future orders? Yes. We maintain a digital library of all client designs. This makes "fill-in" orders—for when you add a new player mid-season—incredibly fast and consistent with your original kit.

Sizing & Performance

6. How do I ensure I’m ordering the right sizes? We provide detailed sizing charts for all categories, from youth track sets to adult pro-fit jerseys. Since athletic fits can vary by sport (e.g., tight-fit Wrestling singlets vs. loose-fit Hockey jerseys), we recommend reviewing the specific chart for your sport.

7. What kind of fabric do you use? We use performance-engineered, moisture-wicking fabrics designed for high-intensity movement. Our materials are breathable and lightweight, ensuring athletes stay cool under pressure.

8. Do you offer sport-specific cuts for women and men? Yes. We offer specialized cuts tailored to the ergonomic needs of different athletes, such as V-neck Volleyball jerseys for women and tailored Tennis polos.

Shipping & Bulk Orders

9. Is there a minimum order requirement? While we can handle smaller orders, we specialize in a Bulk Order Program. This program is designed to provide the lowest possible prices for schools, leagues, and clubs ordering in volume.

10. How fast is your "Fast Guaranteed Shipping"? Once the design is approved, we prioritize rapid production and logistics. We guarantee on-time delivery so your team is never standing on the sidelines without a uniform.

11. Do you ship internationally? Yes! MS Sports delivers high-performance gear to teams and athletes worldwide. Shipping times and costs vary by location, but our "Fast Shipping" commitment remains the same.

Support & Policies

12. What is your "100% Satisfaction Guarantee"? We stand behind our craftsmanship. If there is a manufacturing defect or an error in your custom design that differs from your approved proof, we will make it right—guaranteed.

13. Do you offer 24/7 customer support? Yes. We provide around-the-clock support to assist coaches and team managers in different time zones, ensuring your questions are answered whenever you're ready to order.

14. Can I get a physical sample before placing a bulk order? For large league orders, we can often arrange for sample kits so you can feel the fabric quality and verify sizing before the full production run begins.

15. Why is MS Sports more affordable than other brands? By operating as a direct-to-team manufacturer, we cut out the "middleman" markups. This allows us to offer the lowest prices on the market without sacrificing professional-grade quality.